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Call Center Rep / Healthcare

Renton, WA | Hiring Audition

Job ID: 00003PKV Job Category: HEALTHCARE - Coding.Billing. Claims Pay Rate: 18.00
If you have experience working in a call center or medical reception environment we would love to hear from you!

Our client, a healthcare and insurance provider in Renton, has two available open positions for Call Center Reps to work in their Nurse Consulting Department. This position includes working on weekends.

The two schedules are as follows: Wed Sun; 6: 30am-2pm and 11am-7pm
* Our client has a drug free workplace, and abides by federal law identifying marijuana as an illegal substance. All candidates must pass a drug test and background check prior to being hired on for an assignment.

Job Description:
* Answer telephones
* Set appointments and manage appointment schedule
* Process referrals
* Verify patient demographics and insurance coverage
* Obtain prior authorization for services
* Complete registrations and enter service data
* Ensure billing requirements of various payors
* Provide fee estimates to patients for medical services
* Prior Healthcare experience
* Experience using EPIC Practice Management (preferred, not required)
* Experience working in a call center or insurance/medical reception
* Strong communication and customer service skills

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