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Help Desk Analyst

Renton, WA | Temporary

Post Date: 08/20/17 Job ID: 00003P9X Job Category: IT - Development Pay Rate: 23.00
Attention new graduates!

Our client, a healthcare and insurance provider in Renton, is in need of a few Help Desk Analysts.

Are you a highly skilled and energetic individual? Would you be able to support incoming Active Call Directory (ACD) calls for network, desktop and telecom related issues? If you are also known to give excellent customer service, we would love to meet you!

If you have Help Desk experience and work with a sense of urgency while following established processes, you are just what we're looking for!

This is a temporary 3 month long assignment with the possibility of extension.

Job Duties:
* Create and maintain Excel spreadsheets
* Support incoming Active Call Directory (ACD) calls
* Help with network, desktop and telecom related issues
* Answer calls for 6+ hours per shift

Pay Rate: $22.00 per hour
* Open to new graduates and will provide training
* Microsoft Desktop operating systems experience preferred
* Intermediate knowledge of Excel
* Help desk experience
* MS Active Directory experience

Candidate Services


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