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Help Desk Analyst

Renton, WA | Temp/Contract

Job ID: 00003PN8 Job Category: IT - Development Pay Rate: 22.00
Our client, a healthcare and insurance provider in Renton, is in need of a Help Desk Analyst.

Are you a highly skilled and energetic individual? Would you be able to support incoming Active Call Directory (ACD) calls for network, desktop and telecom related issues? If you are also known to give excellent customer service, we would love to meet you!

If you have Help Desk experience and work with a sense of urgency while following established processes, you are just what we're looking for!

This is a temporary 6 month long assignment with a strong possibility of extending.

Job Duties:
* Create and maintain Excel spreadsheets
* Support incoming Active Call Directory (ACD) calls
* Help with network, desktop and telecom related issues
* Answer calls for 6+ hours per shift

Pay Rate: $22.00 per hour
* Microsoft Desktop operating systems experience preferred
* Intermediate knowledge of Excel
* Help desk experience
* MS Active Directory experience

Candidate Services

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