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Patient Account Representative

Spokane, WA | Hiring Audition

Job ID: 00003PLQ Job Category: HEALTHCARE - Coding.Billing. Claims Pay Rate: 16.00
If you have experience working in a call center or medical reception environment we would love to hear from you!

Our client, a healthcare and insurance provider in Spokane has multiple open positions for Patient Account Reps.

Job Description:
* Perform general patient access and registration duties
* Answer telephones
* Set appointments and manage appointment schedule
* Process referrals
* Maintain provider templates
* Verify patient demographics and insurance coverage
* Perform general patient account management
* Obtain prior authorization for services
* Complete registrations and enter service data
* Ensure coverage structures and patient accounts meet specific standards
* Ensure billing requirements of various payors
* Function as liaison between Patient Financial Services and the Health Plan
* Communicate with external government payors and employers
* Work directly with patients on billing related matters
* Provide fee estimates to patients for medical services

Job Requirements:
* Experience using EPIC Practice Management is preferred but not required
* Experience in a call center or insurance/medical reception environment
* Ability to work independently
* Strong interpersonal Skills
* Strong communication skills
* Excellent customer service skills
* Able to learn new processes and procedures quickly
* Capable of learning new software programs quickly
* Strong attention to detail and accuracy
* Our client has a drug free workplace, and abides by federal law identifying marijuana as an illegal substance. All candidates must pass a drug test and background check prior to being hired on for an assignment

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