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Data Maintenance Clerk

Seattle, WA 98101 | Hiring Audition

Job ID: 00003PV1 Job Category: ADMIN - Clerical.Data Entry Pay Rate: 15.92
Do you have strong customer service and problem solving skills? Do you retain information well and have a strong ability to work independently? If so, we would love to connect with you.

Our client provides employee benefit administration and claim processing services. They are in need of a Data Entry Clerk who can perform customer service duties as well. You will be responsible for receiving returned mail and research for new addresses, preparing and reviewing all mail requests for HIPAA compliance, and sending requests to updated participant eligibility. Other duties include:

* Run reports to fulfill mail, email, and fax requests to participants and providers
* Answer common web support questions via email
* Manage the Message Center email mailbox
* Receive and file copies of cashed checks and provide proof of payment, when requested
* Order ID cards for Medical and Rx
* Use Right-Fax; prepare faxes for distribution to other departments
* Perform call outs to clients
* Copy and print documents and maintain printers
* Tracking and delivery of premium payments to the appropriate department
* Manage all tickets assigned via the Ticketing System
* Other related tasks as assigned
* Excellent customer service
* Able to handle stressful situations
* Very adaptable
* Strong listening and interpersonal skills
* Knowledge of insurance plans preferred

Candidate Services

Our Candidate Services role at PACE is dedicated to ensuring that each candidate we attract to work for our clients has a personal and positive application and registration for placement experience.  Nick works closely with our recruiting team as the ‘face’ of PACE for any and all incoming candidate needs.

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