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Data Support Specialist (Pension & Benefits)

Mercer Island, WA 98040

Employment Type: Full Time (Contract) Job Category: Data/Analytical Services Job Number: 248381 Pay Rate: $22.00/hour

Job Description

Job Responsibilities:

  • Balance employer and self-pay remittances and reports, ensuring all data is entered accurately.

  • Learn and have proven ability to maintain employer and self-pay billing rate files.

  • Learn to and exhibit the ability to communicate discrepancies with remittances to outside parties.

  • Learn to and take over the monitoring and maintenance of employer delinquencies and collection matters.

  • Learn, understand and monitor employer collective bargaining agreements ensuring administrative procedures comply with, Trust rules, and federal or state regulations.

  • Use customer service skills, both written and telephonic, to provide helpful information, answer questions and resolve complaints.

  • Must show continuous improvement, ability to increase volume of workload, ability to work independently, and as a productive team member.

  • Provide support to other team members.

  • Performs other duties as assigned

Job Details:

  • Temp-to-Hire opportunity

  • Pay Rate: $22/hr.

    • Upon conversion to core employee, your benefits would include:

    • Employer paid healthcare

    • 2 weeks vacation, w/ one week dropping after a 6-mo probation period.

    • Separate sick bank, available after 90 days.

    • (1) floating holiday and (8) paid holidays (New Years, Pres. Day, Memorial Day, Independence Day, Labor Day, and 2 days for Thanksgiving, 2 days for Christmas).

      • Mandated yearly pay increase.

      • 6 month pay bumps if not at top of pay scale.

  • Schedule: 8am-5pm (M-F)

  • 100% onsite Mercer Island, WA

  • Limited onsite parking available

Candidate Requirements:

  • 1-2 years of general office experience.

  • Working knowledge of basic office equipment.

  • Professional appearance with excellent communication skills both verbal and written, to communicate effectively with the public, union representatives, outside agencies, insurance carriers and employers.

  • Demonstrates the ability to communicate effectively and professionally with management, coworkers, and staff in other departments.

  • Demonstrates ability to keep calm and positive within all communications.

  • Proven track record of excellent organizational skills and the ability to multi-task.

  • Proven ability to maintain a positive mental attitude under demanding and/or stressful situations.

  • Proven ability to accurately and timely review and edit documents.

  • Utilize computer and phone systems to be able to effectively perform the essential functions of the position.

  • Previous experience utilizing Microsoft office software

  • High school diploma or G.E.D

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