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Junior Account Representative / Order Processor

Kent, WA 98032

Employment Type: Temp-Hire Audition Job Category: CustomerService Job Number: 246922 Pay Rate: $16.00/hour
We are currently seeking Junior Account Representative /Order Processor for one of our South King County clients whose health food product consistently receives 5 Star reviews on Amazon. And in their local facility they not only take orders for this highly requested product - but they ship from that state of the art manufacturing location too.
This is an intimate family owned business where everyone can wear multiple hats ... And the impact of one person s work is very critical to company success. As a caretaker of their brand s legacy your primary objective when picking up the phone is to answer questions, encourage positive interactions, build rapport and set the stage for initial and repeat business

Scope of work
  • Learn concepts, terminology and company products
  • Answer the telephone and process expedite and coordinate customer orders.
  • Facilitate the full process from product inquiry, pricing questions, delivery options through completion and delivery.
  • Maintain a high level of customer satisfaction and represent a knowledgeable and professional image.

Skills and Experience:
  • While previous Customer Service, Call Center or Order Processing experience is preferred, they would consider training the right individual who fits their core values and has a proven track record of positive customer interactions.
  • Need to have good communication skills, empathy and a genuine desire to make our customers happy as well as a strong drive to improve and grow in the role
  • Computer Savvy with accurate data entry skills
  • Have a flexible attitude, be team oriented, highly personable and possess a positive mindset.

Alignment with their philosophy of practicing a healthy balanced diet as well as the ability to articulate the reputation of the company and knowledge of the product will be hallmarks of your success in this role! We look forward to telling you more about this GREAT opportunity

Immediate Temp to Hire
Location Kent
Non-Smoking environment
Pay $15 - $16hr DOE
Apply Online

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