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Member Services Representative

Federal Way, WA 98003

Employment Type: Temp-Hire Audition Job Category: CustomerService Job Number: 246845 Pay Rate: $18.00/hour
Are you looking for a role where you can help people and shine with your customer service skills? Or maybe you are looking for an opportunity to get into a call center environment and start a career with a great, growing company? Do you love chatting with customers and making sure their experience is top notch? If so, then we want to talk to you!

We are looking for 20 AWESOME people to join a member services team with a mission to give the best service as our client prepares for a busy uptick in calls. This is an amazing opportunity to get your foot in the door with a corporate company who will mentor you, train you, and loves to promote from within. This could be a great job for someone who is just starting a customer service career and has that fire in their gut to be successful, or for someone who has worked in customer service all of their life and wanting to join a family feel established team.

You will be doing everything from assisting with orders, to answering questions about products, to simply having conversations with customers about their day! The most important part of this job is that you have a want to build rapport with your customers and make sure they are happy.

Our Client prides themselves for bringing a little bit of happy to your every day routine, while still remaining highly productive in a welcoming environment. They have a beautiful office in the Federal Way area, value culture, team and offer overtime during high volume periods.

This is a great Temp to Hire opportunity, and could be the perfect role to jump start your career!

Assignment Length: Temp2Hire
Pay: $18 per hour

Job Duties:

* Answer roughly 50-75 inbound calls a day
* Explain products in detail and field questions regarding products
* Work on a computer system to input orders and do research

Job Requirements
* Ability to build rapport and connections with customers
* Strong Attention to Detail
*Have previous experience in Customer Service or Call Center Environment
* MS Office Suite, and computer proficient
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