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Patient Account Representative / part time

Renton, WA 98055 | Hiring Audition

Job ID: 00003PR9 Job Category: HEALTHCARE - Coding.Billing. Claims Pay Rate: 18.00
If you have experience scheduling patients, working in a call center or medical reception environment we would love to hear from you! If you happen to have experience using EPIC Management system, even better!

Our client, a healthcare and insurance provider in Tukwila, is looking for a Patient Account Call Center Representative. This position is part time and will be about 30 hours a week! This is also a swing shift so they need someone who can be flexible!

Schedule: Monday Through Friday with occasional weekend work 3: 30pm - 10pm

Job Description:
* Perform general patient access and registration duties
* Answer telephones in a call center environment
* Set appointments and manage appointment schedule
* Process referrals
* Maintain provider templates
* Verify patient demographics and insurance coverage
* Perform general patient account management
* Obtain prior authorization for services
* Ensure patient coverage structures meet specific standards
* Ensure billing requirements of various payers
* Function as liaison between Patient Financial Services and Health Plan
* Communicate with external government payers and employers
* Work directly with patients on billing related matters
* Provide fee estimates to patients for medical services

The first 4 weeks will be a training period

Our client has a drug free workplace, and abides by federal law identifying marijuana as an illegal substance. All candidates must pass a drug test and background check prior to being hired on for an assignment.
* Experience using EPIC Practice Management (preferred, not required)
* Experience working in a call center or insurance/medical reception
* Strong communication and customer service skills
* Able to learn new processes and software quickly

Cecil Jackson


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