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Patient Account Representative

Renton, WA 98057 | Temp To Full-Time

Job ID: 246249 Job Category: None Pay Rate: $17.00/hour
Do you have previous patient scheduling experience? Have you worked with Epic computer systems before? Do you have outstanding customer service skills and a basic understanding of medical terminology? If so, great! We want to talk to you and introduce you to our amazing client!

Our client, a healthcare and insurance provider in Tukwila, is looking for a Patient Account Representative to join their team! First 4 weeks will be in training, 2 weeks of classroom work and 2 weeks of Safety Zone where you are taking live calls in the training room with a mentor there to help you.

The ideal candidates will be adaptable, productive, and reliable as well as have an ability to work independently. They will have strong interpersonal, communication, and customer service skills. They must be able to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.

Length of Assignment - Temp2Hire
Pay: $17 per hour

Job Description:
  • Perform general patient access and registration duties
  • Answer telephones in a call center environment
  • Set appointments and manage appointment schedule
  • Process referrals
  • Maintain provider templates
  • Verify patient demographics and insurance coverage
  • Perform general patient account management
  • Obtain prior authorization for services
  • Ensure patient coverage structures meet specific standards
  • Ensure billing requirements of various payers
  • Function as liaison between Patient Financial Services and Health Plan
  • Communicate with external government payers and employers
  • Work directly with patients on billing related matters
  • Provide fee estimates to patients for medical services

Job Requirements:
  • Experience using EPIC Practice Management (preferred, not required)
  • Experience working in a call center or insurance/medical reception
  • Strong communication and customer service skills
  • Able to learn new processes and software quickly

Our client has a drug free workplace, and abides by federal law identifying marijuana as an illegal substance. All candidates must pass a drug test and background check prior to being hired on for an assignment.

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