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Patient Service Represenative

Tukwila, WA 98168

Employment Type: Full Time (Contract) Job Category: Administrative.Office/All Job Number: 248354 Pay Rate: $25.00/hour

Job Description

Job Responsibilities:

  • Responsible for triaging and managing the daily patient referral and intake, insurance verification, and authorization processes

  • Establish and maintain positive working relationships with patients and referral sources

  • Schedule and assign RN to home care services

  • Respond to customer requests and concerns

  • Audit records for missing data and verify and enter necessary information



Job Details:

  • Location: Tukwila (Free Parking)

  • Pay Rate: $25-$28 Per Hour

  • Temp-to-Hire Opportunity

  • Great opportunity to contribute as part of a dedicated Intake Coordination team for a leading South King County Home Health company



Candidate Requirements:

  • 2+ years of Administrative or Customer Service experience (with phone support)

  • Working knowledge of healthcare or homecare practices and terminology would be helpful

  • EPIC experience preferred but not required

  • Comfortable with technology and able to learn EMR technology

  • Effective interpersonal communication and customer service skills for both face-to-face and telephone interactions with clients, medical staff, referral sources, and team members
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