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Primary Care Medical Scheduler

Auburn, WA 98001 | Temp To Hire

Job ID: 246620 Job Category: None Pay Rate: $16.00/hour
Attention Call Center Representatives! One of our major healthcare clients in the Puget Sound area is looking for 6 superstar Customer Service Representatives for a great temp to hire opportunity!

This Client is a premier not-for-profit healthcare company based out of Pierce County who are rapidly expanding. If you are looking to get your foot in the door with a company like this and you have healthcare, customer service, or call center experience, we would LOVE to connect with you!

The position is best suited for someone who has work experience in a call center environment or a proven track record of great customer service in an healthcare setting. Your primary work will involve answering incoming call from patients, family members, or a primary care physician (PCP). You will be scheduling patients and documenting into the EPIC database so if you are well versed in that software then even better!

Pay: $16 per hour
Hours: Monday - Friday 8: 30am to 5: 30pm or 9: 30am to 6pm
Work Location: Auburn (Near Supermall)
**Must be able to pass a background check**

Job Duties:
  • Answer incoming calls to schedule appointments
  • Review information for completeness and accuracy
  • Clarify and collect missing information
  • Document information in EPIC database
  • Schedule appointments with appropriate provider

Minimum Requirements:
  • One (1) year of Call Center experience in healthcare environment or Two (2) years customer service experience via the phone in an office setting where you were able to achieve the business goals / metrics required.
  • Computer Savvy / Epic experience preferred but not required
  • Accurate Alpha Numeric Data Entry skills
  • Ability to learn and apply new information with a can do attitude
  • Willingness to commit to the full duration of assignment

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