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Residential Advocate (Graveyard Shift)

Seattle, WA 98103

Employment Type: Temporary Assignment Job Category: Administrative.Office/All Job Number: 248579 Pay Rate: $22.00/hour

Job Description

Job Responsibilities:

  • Education & Support: The Resident Advocate (RA) assists the Case Manager and Case Manager Supervisor in providing domestic violence education, parenting support, and other life skills as needed to residential families to promote safety and well-being. Aids in enforcing program rules, mediates resident conflict, and provides information and referral. Assists in completing assessments and updating case plans as needed. Assists in ensuring services are documented. Facilitates problem solving and provides crisis intervention services to residents as needed. Informs Supervisor when issues arise involving resident on off hours. Read the shift change log at the beginning of each shift and document any relevant details that occur during each shift

  • Orientation: Welcome new residents and provide an orientation to the program that includes safety and security procedures, program policies and procedures, and general information about how to access services. Follow up as necessary with the support team to ensure that the resident needs are met. Maintain a close working relationship with public and private agencies involved with the family to support housing stability.

  • Advocacy: Advocates, promotes, and practices cultural sensitivity and competency in all day-to-day interaction. Advocates for residents who voice complaints, concerns, and grievances, when appropriate;and coordinates and facilitates mediation when needed.

  • Safety: Monitor the camera system and open the door for volunteers, residents, and other authorized guests.
  • Organization: Assist with clerical projects and data entry into client database. Complete daily service log and all necessary documentation during shift;assist with client satisfaction or exit surveys. Monitor proper functioning of equipment and report any needed repairs to the appropriate staff.
  • Teamwork: Work with the support team to assist with work to foster an atmosphere of support and safety for residents, staff and volunteers. Participate in staff and team meetings. Participate in regular supervision meetings. Practice a positive and cooperative work approach and foster teamwork among co-workers;participate in Anti-Racism Initiatives. Attend workshops, classes, and conferences to enhance professional skill and knowledge. Assist with special events when appropriate.


Job Details:

  • 4-month contract opportunity (potential temp-to-hire)
  • Pay Rate: $22.00/hr.
  • Schedule: 12: 00am-8: 30am (M-F)
  • Office located in Sand Point neighborhood

Candidate Requirements (requires one or more of the following):

  • Associate degree in Social and Human Services or related field OR
  • Three years of experience working with formerly homeless families experiencing developmental, emotional and behavioral issues OR
  • Any combination of education, experience and measurable performance which demonstrates the capability to perform the duties of this position.

Also requires:
  • Understanding of the issues surrounding homelessness, crisis intervention, conflict resolution, domestic violence, harm reduction, and cultural competency and cultural sensitivity in a residential setting, and support group facilitation
  • Demonstrated ability to work independently. Ability to appropriately assess a situation and take appropriate action
  • Understanding of the issues surrounding mental health and substance abuse, trauma, and knowledge of local resources available to assist individuals impacted by these issues.

Minimum Qualifications:

  • Excellent communication skills, both oral and written
  • Ability to provide money management and budgeting assistance/direction to clients
  • Good organizational and record keeping skills
  • Ability to maintain accurate and confidential files
  • Ability to work individually in a self-directed manner and as part of a team
  • Self-motivated with an ability to problem-solve and prioritize
  • Basic knowledge of computer software (Microsoft Word, Excel, Outlook and database systems)
  • Willingness and ability to work with people from a variety of racial, cultural and economic backgrounds, with various lifestyles, sexual orientations, and of all ages
  • Access to reliable transportation, valid driver's license, vehicle insurance that meets Washington State s minimum guidelines and the ability and willingness to utilize car to travel throughout King County
  • Ability and willingness work evenings and weekends to respond to client needs

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